AI-powered leak protection & digital water management
With Leak360, you protect your clients' commercial properties against costly water damage and specifically reduce water consumption. Your clients also earn valuable points for ESG certifications such as BREEAM, DGNB, and GRESB.
AWARDS.
Digital Lighthouse Insurance 2024.
The DIGITAL LIGHTHOUSE Insurance is an award for innovative ideas, projects and solutions in the digitalization of the insurance industry.
AXCO Global Insurance Award: FINALIST 2025.
We are proud to be named a finalist for Technology Partner of the Year at the AXCO Global Insurance Awards, recognizing our commitment to delivering innovative, collaborative solutions. This nomination highlights the strength of our partnerships and dedication to driving joint business success.
Challenges for Insurers
Skyrocketing claim costs and frequency
Water damage incidents are steadily increasing in both number and severity.
Inspections
Building inspections of properties are purely visual checks and only detect leaks once walls and floors have already suffered extensive damage.
Pressure to restructure & loss of customers
Severely distressed customer relationships often require complex restructuring or, in extreme cases, complete termination.
Lack of transparency regarding damage prevention
It is virtually impossible for the insurer to verify, during the claims settlement process, exactly when the water damage was discovered and at what point containment would have been possible.
Our Solution
Leak360 is an AI-powered water management system that protects commercial buildings from costly mains water damage through smart sensor technology and a central dashboard.
The Risk Factors
The Leak360 dashboard features transformed operational data and anomaly alerts into relevant KPIs and risk parameters, facilitating data-driven risk actions such as risk consultancy and accurate, detailed information for e.g. renewal discussions with insurance partners.
Benefits of Leak360 for all departments.
Underwriting
Objective risk assessment
24/7 monitoring enables immediate alarm notification for leaks.
Proof of safety compliance
Our solution documents and gives transparency on sent alerts to the alarm recipients (e.g. policyholders).
Claims
Damage mitigation
AI-powered instant leak detection activates immediate alerting via SMS and email.
Prevention of consequential damage
Immediate alerts enables on site damage mitigation, thereby safeguarding of crucial assets and prevent risk of business interruptions.
Sales
Remediation solution
Sales teams can offer the installation of Leak360 to customers as a remediation requirement in order to maintain insurability.
Attractive arguments for new business
Sales representatives can offer customers tangible financial benefits, such as premium discounts or reduced deductibles. Furthermore, the insurer positions itself as a modern partner that goes beyond the mere transfer of funds.
ESG Officers
Verifiable resource savings
Insurers can benefit from their customers' improved ESG ratings in the area of ​​sustainability.
Support for green insurance products
Leak360 provides data to underpin sustainable insurance policies with empirical evidence and proactively counter greenwashing.
A European wind farm operator was facing a difficult renewal process. Numerous questions arose regarding availability, operation and maintenance (O&M), and claims history, leading to tough discussions about deductibles and exclusions, and gray areas between the maintenance contract and coverage. By utilizing our monitoring partner and connecting to SmartWind, the insurer was successfully convinced of the risk quality.
With SmartWind, operational alerts and conditions were translated into insurance-ready risk KPIs.
The broker used SmartWind for:
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a hotspot map of turbine types and locations
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evidence chains from alert to action to outcome
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a structured renewal package for negotiations with the board of directors
Renewal negotiations became shorter, better informed, and the terms more negotiable because insurers' uncertainty decreased. At the same time, the broker positioned itself as a partner who measurably contributes to the insurability of the assets.
Case Study: Ampega & Leak360 – Opportunities for Insurers.
Challenge: Ampega (the asset manager for the Talanx Group) sought a solution for a large commercial property portfolio to systematically capture water data for billing and ESG within its buildings, aiming to optimize its digital data processing.
Solution: Ampega has opted for the comprehensive deployment of the AI-based water management system Leak360. Through the continuous monitoring of the water meters and the provisioning of the consumption data, Ampega obtains all relevant information for integration into its own commercial solutions and Deepki.
Result: Thanks to a comprehensive dataset, Ampega can feed water data into its Deepki ESG solution, thereby generating immediate synergies for various ESG certifications (e.g. DGNB) and leveraging the data within the digital value chain associated with property billing.
The modular design of Leak360 allows for the addition of floor sensors that trigger alarms before major water damage occurs.
This enables Ampega to secure immediate benefits regarding its insurance coverage.
A European wind farm operator was facing a difficult renewal process. Numerous questions arose regarding availability, operation and maintenance (O&M), and claims history, leading to tough discussions about deductibles and exclusions, and gray areas between the maintenance contract and coverage. By utilizing our monitoring partner and connecting to SmartWind, the insurer was successfully convinced of the risk quality.
With SmartWind, operational alerts and conditions were translated into insurance-ready risk KPIs.
The broker used SmartWind for:
-
a hotspot map of turbine types and locations
-
evidence chains from alert to action to outcome
-
a structured renewal package for negotiations with the board of directors
Renewal negotiations became shorter, better informed, and the terms more negotiable because insurers' uncertainty decreased. At the same time, the broker positioned itself as a partner who measurably contributes to the insurability of the assets.
Case: Chubb & Leak360.
Challenge: Water damage represents the highest-loss risk in commercial property insurance. Particularly in large-scale properties such as shopping centers or office complexes, leaks lead to spiraling claim costs and business interruptions.
For insurers, this results in the need to restructure unprofitable portfolios and raise premiums for all parties involved. At the same time, risk exclusions, rising deductibles, and the pressure to overhaul portfolios place a strain on customer relationships.
Solution: Using the Leak360 solution, around 100 ECE shopping centers have been comprehensively equipped with intelligent plug-and-play sensors. These sensors continuously monitor water flow, humidity, and temperature. An AI system analyzes the data and immediately reports any anomalies. For insurers like Chubb, this transforms an unpredictable, major risk into a transparent, digitally monitored asset that can be precisely priced and underwritten based on actual risk.
Result: Real-world operations demonstrate that Leak360 prevents major losses. For the risk carrier, this translates into a measurable reduction in both the severity and frequency of claims. By partnering with Leak360, insurers secure profitable portfolios, enhance the quality of their remediation efforts, and strengthen customer relationships. Furthermore, they are automatically recognized as technological pioneers. This IoT-based approach enables reliable, data-driven underwriting decisions.
Leak360 in a nutshell.
AI-assisted water detection to reduce damage incidents
Simple plug-and-play with retrofit options across all building and usage types
Risk dashboard for the entire portfolio
Holistic reporting and benchmarking across markets and portfolios
Measurability of implemented damage-mitigating countermeasures
Insurance for one's own "green" companies
Next Steps.
1.Briefing
Together with your underwriting team, we identify relevant exposures, such as portfolio risks requiring remediation, and develop a tailored protection strategy.
2. Piloting
The sensors are installed without requiring a major project.
They transmit data autonomously via their own network connection, are ready for immediate use, and are not integrated into the customer's IT infrastructure.
3. Adoption
The AI ​​learns the building's individual consumption profiles. Anomalies are reported immediately, and all data is consolidated in real time on the digital dashboard.
4. Scaling
Leak360 is modular and can be rolled out across the entire portfolio as needed. The insurer permanently reduces its loss ratio, while the customer experiences fewer business interruptions.
