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Career.

Our PROTH!NX family is always looking for new members! Join us to work on innovative projects, develop solutions, and continuously enhance your skills. We offer an inspiring work environment characterized by teamwork, creativity, and appreciation. Be part of our dynamic startup and grow with us.

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Join our team and let's create innovative solutions in risk management to prevent damage. 

 

Your general benefits include: 

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  • Free drinks and a fruit basket in the kitchen 

  • Flexible working hours (Remote, Home Office) 

  • Modern office with good public transport connections 

  • Working with a motivated international team with diverse backgrounds and flat hierarchies 

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We value diversity and therefore explicitly welcome all applications - regardless of gender, nationality, ethnic and social background, religion/belief, physical abilities, age, sexual orientation, and identity.

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We are excited to meet you. Make risk manageable - together with us!

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Position to apply

  • You are an experienced IT Administrator supporting efficient operation of IT infrastructure and support to enhance the technological productivity of a vibrant software company serving insurance & risk management sectors. 
     
    Tools
    Microsoft SaaS:
    Outlook, Teams, SharePoint, OneDrive, Automate, Power BI, Defender
    Microsoft Azure:
    Entra and B2C Active Directory, Azure Monitor, Storage, DNS Zones
    Other:
    Apple, Service Management, Atlassian, Wix
     
    Responsibilities
    General:
     

    • Manage Microsoft Cloud licenses including support, maintenance, backup & recover, reporting

    • Manage Microsoft 365 suite:  Teams, email forwarding, whitelisting, troubleshooting, firewall, bounces

    • Manage the company directories w/ role-based access control ensuring least-privilege principle

    • Manage Traditional IT Security incidents proactively (phishing filters) and reactively (support tickets)

    • Raise and resolve tickets (ITIL) related to hardware and software proficiently

    • Ensure Internal Technical Support for simple static web applications (sales website) manage DNS

    • Perform simple Integrations i.e., webhook to Teams channel according to business need

    • Maintain inventory of IT assets including hardware (laptops, IoT devices) and software licenses

    • Maximize device lifecycle, plan for timely upgrades, replacements or decommissioning of equipment

    • Implement and Administer company VPN and password manager

    • Administer and influence company IT Security Policy

    • Coordinate with suppliers for procurement of IT equipment and services
       

    Office Presence
    Hybrid role with occasional in-office tasks including:
     

    • Manage network & connectivity for a local office located in Berlin

    • Prepare laptops, desktops, and peripherals for new employees including software installation, updates, and Admin account configuration.

    • Decommission & offboard employees including factory resets, license revocation and applying RBAC

    • Manage Apple Laptops and Mobile (Android / Apple) device administration, including software distribution and troubleshooting.

    • Set-Up and configure network devices including printers, routers, gateways, firewall and IoT Devices

    • Resolve network-related issues (e.g. DNS, routing, VPN etc.) and ensure the security of the office against external threats.

     
    This is what sets you apart:

    Network Administration:
    Knowledge of various hardware / software knowledge
    Attention to Detail:
    Ensure correct system configurations & documentation
    ITIL 4:
    Demonstrates concepts in theory and in practice
    Problem Solving Skills:
    Troubleshooting problems and quickly finding workarounds
    Communication Skills:
    Strong written and verbal communication with vendors

    Qualifications
     

    • Bachelor’s degree in Information Technology, Computer Science, or a related field.

    • 3 years of experience in IT administration or a similar role.

    • At least 1 year administering Microsoft Azure SaaS products.

    • Certifications such as ITIL 4, CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

    • Fluency in English. Germany fluency is a plus.

  • We believe that great talents often don't wait for the perfect job opening to be posted. That's why we are always open to spontaneous applications from creative and dedicated individuals like you. We look forward to hearing from you!

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